I am unable to submit my expense claim? What are the possible reasons?

  • An expense policy template has not been assigned to you (you will need to request your Admin or HR Manager to assign a policy template to you)
  • You have exceeded the amount claimable under a single claim or within a certain period of time (daily, monthly, weekly, monthly, etc.)
  • You have exceeded the number of times you can submit a claim under that category within a certain period of time (daily, monthly, weekly, monthly, etc.)
  • You have not uploaded a receipt which might be mandatory for a certain amount

Note: You can see your expense policy by going to Expense >> General Information where it will describe the policy restrictions if any

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