How can I download and upload my teams’ roster?

To download your teams’ Roster please follow these steps:

Click on the “Roster” tab towards the left
Click on the “My Team Roster” sub-tab
Towards the right on the top of your screen, click on “Upload Roster Records”
After you select the year and the month, click on the “Download” button

Note: After clicking on the “Download” button right above the “Upload Roster Records” button you will see a message (Success! Your process has started. You can view the progress in the 'Import Export' tab. To access it, please click here)

You need to click on the (click here) link; it will then re-direct you to the “Import Export” page
Under the status column if you see “Processing”, please make sure you wait for a few minutes until the status changes to “Completed” (make sure to refresh your browser to see the updated stats)
Once the status shows as “Completed”, click on the “Download” button under the “Actions” column; your file will be downloaded
You can also download the Roster by clicking “Reports” towards the left, then click on “Import Export”

To upload your teams' Roster please follow these steps:

Click on the “Roster” tab towards the left
Click on the “My Team Roster” sub-tab
Towards the right on the top of your screen, click on “Upload Roster Records”
Under the step 3 section, click “choose file”
Select the Roster file you want to upload (based on what was downloaded) and click on open
Click on “Upload”

Note: After clicking on the “upload” button you will see a message (Success! Your process has started. You can view the progress in the 'Import Export' tab. To access it, please click here)

You need to click on the (click here) link; it will then re-direct you to the “Import Export” page
Under the status column, if you see “Processing”, please make sure you wait for a few minutes until the progress bar completes and the status changes to “Completed”
If the status shows as completed. It means the file has been imported successfully
If the status shows as failed, it means there is an error in the file you are trying to upload. You can download the error report by clicking the “red” download button under the actions column. Make the changes accordingly that are highlighted in the error log file and re-upload